Rental Terms
All vehicle rentals come with a comprehensive Rental Agreement, which you will receive at the time of booking confirmation or when collecting your vehicle. This document outlines specific terms, conditions, insurance coverage, fees, and your responsibilities related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle in Rhyl, drivers must be at least 21 years old, though age restrictions may vary depending on the vehicle type. Those under 25 may incur additional fees. A valid driving licence suitable for the vehicle category is required, along with proof of identity and current address. Payment details and a security deposit must also be provided, along with any other requirements outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or directly at our Rhyl office. A deposit may be necessary to confirm your booking. The remaining balance and security deposit are usually payable at the time of vehicle pickup. All pricing is listed in British Pounds (£) and includes VAT when applicable. We accept major credit and debit cards, with transactions processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Rhyl, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and signed to document its state. You are expected to return the vehicle in the same condition it was received, with allowances for normal wear and tear. Any new damage will be evaluated and billed accordingly. Ensure the vehicle is returned with the same fuel level as when collected; refueling charges will apply if it is returned with less fuel. Late returns may result in additional fees, so please notify us promptly if you anticipate being late. You will be liable for any parking fines, traffic violations, or other charges incurred during the rental period, along with an administration fee.
Insurance and Liability Coverage
- All car rentals include basic third-party insurance. For comprehensive coverage details and excess amounts, please refer to your Rental Agreement. You may have the option to purchase additional insurance to minimize your financial liability. It is beneficial to assess these options thoroughly. You will be liable for any damage or loss up to the insurance excess amount unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of your insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.
7. Restricted Activities
Prohibited Vehicle Uses
- Use of the vehicle for any unlawful activities is strictly prohibited. This includes racing, rallying, off-roading, or engaging in any other dangerous driving practices. Transporting hazardous materials or substances is not allowed. Sub-letting the vehicle or permitting unapproved drivers is also forbidden. Driving under the influence of alcohol or drugs is unacceptable. The vehicle must only be used for its intended purpose and within the designated passenger and weight limits. Travel outside the agreed geographical boundaries requires prior authorization.
Breach of these terms may lead to rental termination and fees.
Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Rhyl will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our overall liability for any claim will not surpass the total rental fee paid in the prior 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Regulations
These Terms are regulated by the laws of England and Wales. Disputes will be handled exclusively by the courts in this jurisdiction.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon publication on our website. Your ongoing use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Rhyl Car Hire Services
Riverside Way, Rhyl LL18 2EP, United Kingdom
Contact Number::
443332100115